LAUNCHING SOON IN 2025!

Sleep Wellness Institute
Sleep Wellness Institute
  • Home
  • About Us
  • Sleep Wellness Academy
  • Better Sleep Blog
  • Sleep Campaigns
    • Help stop #Slangry
  • More
    • Home
    • About Us
    • Sleep Wellness Academy
    • Better Sleep Blog
    • Sleep Campaigns
      • Help stop #Slangry
  • Sign In
  • Create Account
  • Orders
  • My Account

  • Signed in as:

  • filler@godaddy.com

  • Orders
  • My Account

  • Sign out

Signed in as:

filler@godaddy.com

  • Home
  • About Us
  • Sleep Wellness Academy
  • Better Sleep Blog
  • Sleep Campaigns
    • Help stop #Slangry

Account

  • Orders
  • My Account

  • Sign out

  • Sign In
  • Orders
  • My Account

Terms and Conditions

Last Updated: 30th December 2024 


Welcome to the Sleep Wellness Institute website. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.


1. Acceptance of Terms

By accessing or using the Sleep Wellness Institute website, you agree to these Terms and Conditions, including our Privacy Policy. If you do not agree to these terms, you must not use this website.

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website constitutes acceptance of any changes.


2. Use of Website

You agree to use this website for lawful purposes only and in accordance with these Terms and Conditions. You must not:

  • Use the website in a way that violates any applicable laws or regulations.
  • Engage in any activity that disrupts or interferes with the website’s functionality or security.
  • Attempt to gain unauthorized access to any part of the website, servers, or networks.


3. Content and Intellectual Property

All content on this website, including text, images, graphics, logos, and software, is the property of the Sleep Wellness Institute or its licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may use the content for personal, non-commercial purposes only.
  • You must not reproduce, distribute, modify, or display any part of the website content without prior written permission.


4. Health Disclaimer

The information provided on this website, including our programs and resources, is for educational and informational purposes only.

  • We are not medical professionals and do not provide medical advice, diagnosis, or treatment.
  • If you suspect you have a sleep disorder or medical condition, you should consult a qualified healthcare professional.
  • Our programs are preventative in nature and designed for individuals without diagnosed sleep disorders.


5. Limitation of Liability

To the extent permitted by law, the Sleep Wellness Institute:

  • Excludes all warranties, representations, and guarantees, express or implied, regarding the accuracy or completeness of website content.
  • Is not liable for any loss or damage arising from your use of the website, including direct, indirect, incidental, or consequential damages.

If liability cannot be excluded under Australian Consumer Law, it is limited to the extent permitted by law.


6. User Accounts

If you create an account on our website:

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate and up-to-date information.
  • You must notify us immediately of any unauthorized access or breach of security.


7. Payments and Refunds

For any purchases made on our website:

  • Prices are listed in Australian dollars (AUD) unless otherwise specified.
  • Refunds may be provided in accordance with our Refund Policy, which complies with      Australian Consumer Law.


8. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or terms of use of these external sites. Accessing these links is at your own risk.


9. Termination of Access

We reserve the right to terminate or restrict your access to the website at any time if we believe you have violated these Terms and Conditions.


10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of New South Wales, Australia. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in that state.

Return and Refund Policy

Last Updated: 30th December 2024 


At the Sleep Wellness Institute, we strive to provide high-quality programs, services, and products. If you are not satisfied with your purchase, this policy outlines your rights and options for refunds and returns in compliance with Australian Consumer Law (ACL).


1. Australian Consumer Law

Under the ACL, you are entitled to a refund or replacement if a product or service:

  • Is faulty or defective.
  • Does not match the description provided.
  • Fails to meet any guarantees outlined under the ACL.

This policy applies to all goods and services purchased from the Sleep Wellness Institute.


2. Refund Eligibility

For Digital Products and Online Programs:

Due to the nature of digital products and online programs, refunds are generally not provided once access has been granted, except where required by law. You may be eligible for a refund if:

  • The program or content does not match the description provided.
  • Technical issues prevent access, and we are unable to resolve them within a reasonable time.

For Physical Products:

If a physical product (e.g., books or merchandise) is found to be faulty, damaged, or not as described, you are entitled to a replacement, repair, or refund. To be eligible:

  • The item must be returned in its original condition unless the issue is due to a fault.
  • Proof of purchase (receipt or order confirmation) must be provided.


3. Change of Mind

We do not offer refunds for change of mind. However, we may offer a credit or exchange at our discretion, provided the request is made within 14 days of purchase and the product is unused and in its original condition.


4. How to Request a Refund or Return

To request a refund or return, please follow these steps:

            1. Contact our support team at hello@sleepwellnessinstitute.com.au with the following details:

  • Your name and contact information.
  • Order number or receipt.
  • Description of the issue or reason for the request.

             2. If returning a physical product, include a photo of the item and description      of the fault (if applicable).

             3. We will review your request and respond within 5 business days.


5. Refund Process

  • Approved refunds will be processed using the original payment method.
  • Refunds may take 7-10 business days to appear in your account, depending on your financial institution.


6. Additional Notes

  • Shipping costs for returning items are the responsibility of the customer unless the product is faulty or not as described.
  • Digital content or program refunds may require you to sign a digital acknowledgment confirming that access has been revoked.


Copyright © 2024 Sleep Wellness Institute - All Rights Reserved.

  • About Us
  • Sleep Wellness Academy
  • Terms and Conditions
  • Privacy Policy

This website uses cookies.

We use cookies to analyse website traffic and optimise your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept